10 set - Volpiano
The Tour Guy
This is a 6-month fixed-term position with possibility of extension based on performance and business needs. Work Location: In-office work - RomeOur Company: We are The Tour Guy, provider of incredible tours and authentic experiences for English-speaking travelers across Europe and the U.S.A. We follow the Golden Rule of travel: treat vacations like you want yours treated.
The Candidate: A curious, commercially minded professional with a few years of e-commerce experience and a strong interest in tourism. You naturally ask why a product is, or is not, selling and look beyond price for the answer. You understand how visibility, positioning, content, reviews, availability, and customer experience influence performance. You are comfortable working with e-commerce metrics such as product views, conversion rate (CVR), add-to-cart rate (ATC), bookings, and margin.
You do not need to be an advanced data analyst, but you understand what these numbers mean, why they matter, and how to use them to make better decisions.
Desired Experience (Skills):2+ years working in e-commerce,
category management, merchandising, product management, or digital marketing2+ years working in tourism, hospitality, or local travel servicesExperience analyzing and improving the performance of online productsExperience working with CMS platforms such as TourCMS, Bokun, or WordPressDesired Skills/Applications: Fluent in EnglishCurious and commercially minded, with a strong problem-solving approachUnderstanding of e-commerce metrics, including CVR, ATC, traffic, bookings, and marginProficiency in Excel, including VLOOKUPs and pivot tablesFamiliarity with WordPress or other CMS platformsStrong supplier negotiation and relationship-management abilitiesResponsibilities & Qualifications: Development & Optimization of Experiences: Audit existing categories and identify missing products, overlaps, and underperformersGrow the portfolio strategically by selecting products based on customer demand, market gap
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