10 set - Milano
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Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is from our luxurious materials as cashmere, silk and leather. By revisiting basics so casual and rock’n roll, Zadig & Voltaire is the embodiment of a new luxury.
A chic and relaxed luxury.
Si candidi in fretta: consulti la descrizione completa scorrendo verso il basso per scoprire tutti i requisiti di questo ruolo.
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Purpose of the role:
The role of Assistant Manager is an essential part of the store function.
Connecting and engaging with the Zadig&Voltaire; customers, supporting the day to day activities of their team and store, and leading the store & team performance towards success.
We are looking for someone who is attentive to details, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients.
You are a role model in everything you do and you share your knowledge and skills with your colleagues.
The Assistant Manager will welcome and assist customers throughout the entire sales process while supporting & coaching their team towards excellence, always focusing on delivering the highest customer experience.
As an Assistant Manager, you are part of maximising store targets, providing an optimal and personalized customer service while complying with the Zadig & Voltaire procedures and standards.
You will support the store manager in building a store environment that nurtures creativity and employees development.
Expectations of the role :
Selling skills:
- Be a brand ambassador and embrace the brand Selling Ceremony
- Lead your team by example
- Drive sales: you coach your team in delivering exceptional and personalised customer experience
- Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
- You are constantly present on the shop floor and fully available to look after custome
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