10 set - Sona
Elba Italy
Our Values
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Our Company believes in and encourages the "entrepreneurial" ability of each employee, the ability to work in a team, the only way to achieve the results required by the Group and identification with the customer to better understand their needs and requirements.
Mission & Vision
We are an agile and dynamic team that invests in talent, innovation and sustainability, where everyone is proud to enhance our identity within a successful Group. We are a global point of reference for the Home Kitchen market for the results achieved and the recognition by customers of the highest expression of Italian style. Thanks to our innovative technologies and closeness to consumers, we create surprising solutions that offer unique and exciting experiences in the kitchen.
Role Description
The Spare Parts Flow Intern is responsible for collaborating in the management of the flow of spare parts orders.
He mainly maintains relationships with customers regarding spare parts, receiving orders from them, verifying and entering them into the management system.
What you will do – activities and main areas of responsibility
- Collaborates with R&D; in identifying alternatives in the event of obsolete codes;
- Collaborates with the Inbound Supply Chain to define the timing of spare parts procurement. Sends order confirmations to customers by interacting with the sales team to acquire relevant information regarding orders. Collaborates constantly with the spare parts department manager to prepare them.
- Unlocks the order lines and, after having processed the packing list and proforma invoice, sends them to the customer, collaborating with the outbound logistics for delivery planning.
- Responsible for processing and analyzing the statistics and KPIs of spare parts in collaboration with the Service.
- Collaborates with the Servi
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