10 set - Savona
Bucher Emhart Glass
Role SummaryJoin our global Inspection team as a Service Engineer Inspection, delivering technical excellence and innovative solutions worldwide. You will provide professional support for Inspection Business equipment, including installation, commissioning, maintenance, troubleshooting, and customer training. This role requires a customer-focused mindset, strong digital and technical skills, high degree to work independently and a commitment to continuous improvement in line with Bucher Emhart Glass’ global standards.
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Key Responsibilities
- Demonstrate flexibility and willingness to travel internationally (approx. 70%)
- Ensure consistently high customer satisfaction and uphold the strong reputation of BEG.
- Supervise and perform electrical and mechanical installation, commissioning, functional testing, calibration, and repairs on customer sites following BEG service standards.
- Provide on-site and remote technical support and troubleshooting for Inspection systems.
- Configure and validate network systems (TCP/IP, routers, switches, remote access) for Inspection machines.
- Develop and follow Health & Safety method statements and risk assessments and ensure BEG and customer H&S; requirements are met.
- Conduct customer training on equipment operation, maintenance, and safety, and support training content updates at Bucher Emhart Glass training centers.
- Prepare complete service documentation, including trip-, time-, and expense reports.
- Provide feedback on product quality, engineering design, and customer requirements; contribute to installed equipment databases and service product improvements.
- Collaborate with Product Management, Engineering, R&D;, and the Academy to provide technical
Job RequirementsQualifications & Experience
- Technical degree or equivalent qualification in Electronics, Mechanical Engineering, or related discipline.
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