10 set - Italia
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Job Number 26101626 Job Category Rooms & Guest Services Operations
Location Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121VIEW ON MAP
Schedule Tempo pieno
Located Remotely? Position Type Management
Pay Range: 30000 - 32000 euros
Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Education And Experience
High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
Monitoring Property Operations
Monitors and ensures compliance with all Guidelines to Operations.
Ensures employees are working in a safe environment.
Manages all period-end inventories.
Directs, monitors, and assists all overnight staff.
Ensures guest tracking scores and employee opinion survey goals are achieved.
Supporting Profitability and Revenue Goals
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
Managing and Conducting Human Resources Activities
Promotes participation in property safety-related programs.
Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.
Keeps employees informed regarding new operational
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