10 set - Milano
Allianz Commercial
We are looking for a Senior Transformation Manager — Domain Lead to serve as GBO's (Global Business Operations) most senior individual contributor within a high-complexity operational domain. This role can be based in Munich, Madrid, Milan or London.
The Impact You Will Have
In this role, you will architect and own the global service delivery model for your domain, set transformation priorities, and shape how work is distributed and governed across onshore, nearshore and offshore locations. You will balance global consistency with justified market differentiation — making evidence-based decisions on what to standardise and what to keep locally tailored to maintain Allianz Commercial's competitive edge.
Operating at a senior strategic level, you will represent your domain at governance forums, engage regularly with Regional Heads, C-1 functional leaders, regulatory bodies and industry networks, and bring an outside-in perspective that continuously sharpens our approach. You will also co-shape GBO-wide standards and TOM 2.0 workstreams, mentor Domain Leads,
and actively contribute to building team capability.
This is a role for someone who doesn't simply execute within a defined brief — but sets it. You'll navigate senior stakeholder complexity, drive transformation in domains with strong regulatory or underwriting sensitivities, and help shape our approach in a rapidly evolving AI and process intelligence landscape.
Some Of Your Specific Responsibilities Could Include
Domain Ownership & Strategic Direction:
Own the transformation agenda for your domain — setting priorities, making independent strategic calls and representing the domain at senior governance level
Maintain ground-level expertise through direct engagement with teams across all delivery locations, shadowing workflows and building a continuously updated understanding of how the domain operates
Co-shape GBO's TOM 2.0 workstreams and Rapid Productivity programme, surfacing automation and AI opportuni
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