Regional Customer Operations Lead — Global Service Excellence

10 set - Varese
Leica Biosystems

Leica Biosystems is seeking a Customer Care Operations Lead in Italy to bridge the Global CoE with local markets. You will own instrument order fulfillment, resolve escalations, and ensure interactions meet global standards while honoring local requirements.
The role requires a Bachelor’s degree or equivalent experience, strong communication and reliability, and ability to travel ~5% for workshops. You will collaborate across Commercial, Service, Supply Chain, and Finance teams to optimize
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