Technical Support Specialist
Pubblicato il 10-09-2026 - GWM Italia in Romapbr / /ppstrongAbout the Company /strong /ppbr / /ppstrongGWM (Great Wall Motor) /strongè un'azienda tecnologica intelligente globale con capacità completamente integrate in strongdesign, ricerca e sviluppo, produzione, vendita e assistenza. /strong Il portafoglio prodotti include strongGWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, /strong e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità. /ppbr / /ppstrongResponsibilities /strong /ppbr / /polliDeal with dealers' online and offline technical problems; br / /liliResponsible fortechnical support system requirement input; br / /liliParticipate in the development of training courses, edited PPT courseware, and participate in after-sales technical training; br / /liliResponsible forthe verification and recommend of special tools and diagnostic instruments; br / /liliFollow-up and management of technical data; br / /liliResponsible forthe establishment of technical case database; br / /liliMonitor and solve market quality issue; br / /liliResponsible forhandling and improving quality problems; br / /li /olpbr / /ppstrongQualifications /strong /ppbr / /pulliBachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred. /li /ulpbr / /pulliAt least 5 years of working experience in vehicle aftersales service, technical support or vehicle RD. /li /ulpbr / /pulliFluent in English and Italian. /li /ulpbr / /pulliStrong organizational skills, attention to detail, punctuality, and problem-solving abilities. /li /ulpbr / /pulliAbility to work independently and manage priorities in a dynamic environment. /li /ulpbr / /ppstrongRequired Skills /strong /ppbr / /pulliStrong organizational and multitasking abilities. /liliExcellent communication and interpersonal skills. /liliProficiency in office software and tools. /li /ulpbr / /ppstrongPay range and compensation package /strong /ppbr / /ppCompetitive salary based on experience and qualifications. /ppbr / /ppstrongEqual Opportunity Statement /strong /ppbr / /ppWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals. /ppbr / /p