10 set - Roma
Queen of Clubs Lifestyle Luxury Services
pstrongLocation: /strong Chiasso - Switzerland /ppstrongType: /strong Full-Time | Entry-Mid Level Role /ppstrongDepartment: /strong Operations /ppstrongTitle: /strong Assistant Luxury Experience Designer /ppstrongCompensation: /strong Starting from CHF 43,500 /ppbr / /ppstrongAbout Queen of Clubs /strong /ppAt Queen of Clubs, we don’t simply design trips, we curate lifestyles and unforgettable moments. /ppbr / /ppA multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel. /ppFrom private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we provide tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner, we create exceptional moments for elite travelers worldwide. /ppbr / /ppTo support our continued growth, we are looking for an strongAssistant Luxury Experience Designer /strongto join our fast-paced, international, and newly established office in Chiasso. /ppbr / /ppstrongYou Will /strong /pulliManage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader /liliOversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland /liliCommunicate daily with luxury suppliers, travel agencies, and international experienced advisors /liliDesign and deliver tailor-made itineraries and proposals for elite clientele /liliBuild and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat business /liliUse BeConcierge CRM to create, manage, and track bookings and performance /liliApply strategic sales techniques to close deals,
optimize margins, and exceed performance objectives /liliCollaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards /liliGather, analyze, and report client feedback to continuously elevate service quality /liliLead, guide, and supervise assistant bookers, supporting their development and performance /li /ulpbr / /ppstrongYou Are /strong /pulliFluent in English; br / additional languages are a strong advantage /liliHighly passionate about luxury travel, lifestyle, and premium service delivery /liliProven experience in the travel or hospitality industry, ideally within: travel agencies or tour operators, concierge companies or luxury hotels, wedding or event planning, family offices or luxury sales environments /liliBased in or around Chiasso (this is a fully in-office position) /liliHighly detail-oriented and able to perform under pressure in a fast-paced environment /liliConfident with pricing, costing, and financial calculations /liliProactive, polished, and strongly client-focused /liliMotivated, reliable, and comfortable taking ownership in a high-performance environment /li /ulpbr / /ppstrongWe Offer /strong /pulliA starting salary from CHF 43,500 gross per year, plus attractive performance-based incentives /liliCompany-provided MacBook and iPhone /liliA senior position within a leading international B2B luxury travel brand /liliA dynamic, multicultural team of experienced travel professionals /liliAn inspiring work environment in the heart of Chiasso /liliContinuous learning, innovation, and the opportunity to shape exceptional client experiences /liliReal opportunities for professional growth and leadership /li /ulpbr / /ppstrongLocation Requirement /strong /ppemCandidates must already reside in the surrounding area. This is /emstrongemnot a hybrid role /em /strongem. Please do not apply if this requirement is not met. /em /p
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