10 set - Venezia
Hosco
Hosco
ABOUT US
Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond.
Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter.
The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds.
Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon.
IL PALAZZO EXPERIMENTAL
Il Palazzo Experimental offers 32 elegantly decorated rooms and suites designed by Dorothée Meilichzon, along with a large private garden overlooking a peaceful canal.
The hotel features three magnificent entrances from the Giudecca Canal: one leads to the restaurant L'Adriatica, another to the reception, and the third to the Experimental Cocktail Club, the group's latest signature bar following those in Paris and London.
ABOUT THE JOB
We are seeking a Receptionist M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following:
- Greet and assist all guest as soon as they come in.
- Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services.
- Respond to all guest questions and requests, offering a personalised service adapted to each request.
- Ensure that a high level of customer service is always provided, respecting our quality standards.
- In coordination with the Front Office Manager, deal with customer complaints.
- Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B;).
- Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and ma
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