Italian Customer Representative

10 set - Bergamo
Cbtalents

Customer Support & Sales – Italian Speaker – Remote (Greece)

Location: Greece (100% Remote – must be based in Greece)

Start Date: 18/05 OR 26/06

Work Model: Fully Remote (within Greece only)

About the Role

Join an international project supporting a globally recognized premium technology brand, delivering high-quality customer experience across Europe.

In this role, you will assist Italian-speaking customers with a variety of inquiries, including product information, orders, payments, and technical support. You will work in a dynamic and multicultural environment with strong focus on service excellence.

Responsibilities

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Handle customer interactions via phone, email, and chat

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Provide support for sales and after-sales inquiries

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Assist with orders, returns, payments, and product information

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Troubleshoot basic technical issues

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Deliver a high level of customer satisfaction

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Maintain accurate records of customer interactions

Requirements

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Italian: C2 (fluent/native)

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English: B2 minimum

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Strong communication and customer service skills

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Problem-solving mindset

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Must be based in Greece (mandatory for remote work)

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EU citizenship or valid work authorization

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Willingness to relocate to Greece if currently abroad

Working Schedule

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Rotational schedule

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2 days off per week (communicated in advance)

Salary & Benefits

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Base salary: €1,045 gross/month × 14 salaries

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Performance bonus: 10–20%

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Training completion bonus: €150

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Productivity premio: up to €250/month

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Salary progression:

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€1,100 after 12 months

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€1,150 after 36 months

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Fully remote work within Greece

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International and multicultural environment

Relocation Package

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Flight ticket within the EU

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2 weeks hotel accommodation

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Airport pick-up

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Support with housing search (company-assisted)

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Real estate agency fees covered

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€150 relocation bonus after 4 months

Interested?

If you are an Italian speaker looking to work remotely while building an interna

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