10 set - Bologna
Cbtalents
Bologna, Metropolitan City of Bologna, Italy
Job Openings Italian Meta Creators Support Representative w/ Relocation Package
About the job Italian Meta Creators Support Representative w/ Relocation Package
Position: Customer Service Representative – Meta Creators Support
Description:
Are you passionate about online advertising, social media, and helping creators thrive? We are urgently hiring Customer Service Representatives to join a leading team supporting content creators on one of the world’s most innovative platforms. This role is based in Lisbon, Portugal, and includes a comprehensive relocation package to make your move easy and stress-free.
If you’re tech-savvy, empathetic, and eager to work in a fast-paced, collaborative environment, this is the opportunity for you!
Key Responsibilities:
- Provide support to content creators and influencers using Meta and Instagram tools.
- Assist with subscription management, account troubleshooting, and technical queries.
- Offer expert guidance on marketing tools and platform features.
- Conduct outbound calls to ensure customer understanding and satisfaction.
- Identify trends and resolve issues for small and medium-sized business clients.
Requirements:
- Native or fluent Italian speaker with fluent English.
- Strong communication skills, both written and verbal.
- Previous experience in customer service or a related field is a plus.
- A proactive, solution-focused mindset with excellent multitasking abilities.
- Flexibility to work rotating shifts (Monday to Sunday).
Why You’ll Love It Here:
- Relocation Support: Includes a flight to Lisbon and assistance with accommodation.
- Competitive Compensation Package:
- Base salary, meal allowance, and additional benefits.
- Christmas and holiday allowances paid in monthly installments.
- Health Insurance: Coverage from day one of your contract.
- Career Development: Comprehensive training and opportunities for growth.
- Workplace Perks: A supportive, international environment with a dynamic team.
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