Customer Experience Agent
Pubblicato il 10-09-2026 - Ferragamo in Italia
Embrace the opportunity to enhance the Customer Experience.
We’re redefining luxury fashion.
All with an unwavering passion for Italian craftsmanship.
In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. You will join us in our Fidenza Village Store as a Full-Time Client Advisor , reporting directly to Store Management.
Transform each client experience into magical moments, building authentic, long-term bonds with them
Demonstrate deep understanding of luxury clients’ desires, needs, and expectations
A caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.
Experience in luxury retail or a similar client-facing role.
Fluency in Italian and English is essential ; knowledge of an additional language is an advantage.
Ability to develop meaningful client relationships using CRM tools and initiatives.
Fixed-term contract (3-4 months)
Buoni pasto provided
Employee Discount Program
At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation.