10 set - Modena
Halo Media
About the job
We are looking for an Associate Product Manager to champion the digital Guest experience and support the ongoing delivery and maintenance of enterprise digital products. In this role, you will work closely with cross-functional teams, including Design, Technology, Marketing, Sales, and Operations to ensure visual design, content strategy, copywriting, and service integration align with the strategic digital vision.
What you’ll do:
Champion the Digital Experience: Advocate on the Guest's behalf and work diligently to build an outstanding digital experience across web and mobile platforms.
Product Strategy Execution: Support the delivery and ongoing maintenance of digital product strategy for user and customer-facing experiences.
Backlog & Requirement Translation: Assist with translating digital strategy into clearly prioritized user stories, business requirements, backlog items, acceptance criteria, and test cases via Jira.
Cross-Functional Alignment: Ensure appropriate delivery of product requirements across the development lifecycle,
partnering with design and technology teams.
Go-To-Market & Maintenance: Support go-to-market execution, including product build, content configuration, media asset deployment, and on-call collaboration to ensure uptime and smooth launches.
Troubleshooting & Triage: Triage and troubleshoot technical, user, and business issues within enterprise Content Management Systems (CMS), engaging engineering teams directly on production fixes.
Operations & Critical Thinking: Manage intake processes across business units while applying critical thinking to flag experience bugs, prevent content leaks, and push back constructively when requests do not make operational sense.
What we’re looking for:
Experience: 2+ years of professional experience working in the online/digital industry.
CMS Proficiency: Strong proficiency and hands-on experience with Content Management Systems (CMS) and digital publishing tools (ideally experience with D
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