11 set - Palazzolo Acreide
TECEZE
Position Summary
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We are looking for an experienced
EUC Support / Field IT Support Engineer
to provide onsite technical support for end users, desktops, laptops, peripherals, and IT infrastructure. The engineer will be responsible for troubleshooting hardware and software issues, user support, device configuration, installations, and maintaining IT assets at the site.
Key Responsibilities
Provide
Level 1/Level 2 onsite EUC and desktop support
to end users.
Troubleshoot and resolve issues related to
desktops, laptops, monitors, printers, scanners, mobile devices, and other peripherals .
Perform hardware installation, configuration, replacement, and troubleshooting.
Install and configure
Windows operating systems, applications, drivers, and security tools .
Support
Microsoft 365 / Office 365 , Outlook, Teams, OneDrive, and other Microsoft applications.
Perform user
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