11 set - Milano
Ez Service
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR MISSION IN THIS ROLE
As Retail Facility Specialist, based in Milan, you will bring your unique strengths to the team, helping us to support the Retail Facility Manager in the maintenance services of the stores within the region.
You’ll work closely with your team to drive meaningful results and shape the way we work and grow.
More specifically you will:
Coordinate and monitor planned and corrective maintenance activities (HVAC, electrical,
special systems), ensuring alignment with timelines and standards
Track and update maintenance plans, supporting the optimization of schedules and interventions
Act as a key contact for stores and internal stakeholders, ensuring clear communication on maintenance activities and progress
Follow up on maintenance requests, ensuring timely and effective execution
Support vendor coordination, monitoring activities and ensuring compliance with contractual agreements and KPIs
Ensure proper tracking and documentation of all maintenance activities within the filing system
Collaborate in cost tracking and support periodic reporting activities
Participate in store checks and inspections to ensure maintenance standards are met
Contribute to continuous improvement of facility management processes
WHO YOU ARE
3–4 years of experience in Facility Management or similar roles, preferably in retail environme
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