Supervisor
Pubblicato il 11-09-2026 - Zuma Restaurants in Roma
As an Floor Supervisor at Zuma, you’ll inspire the team to deliver exceptional service, uphold high standards, and ensure every guest enjoys an unforgettable experience. At Zuma, the service comes alive with our unique energy and you will be part of making that magic happen.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection.
Main Duties
Your key responsibilities will include:
- Lead and support the floor team, ensuring smooth and efficient service operations
- Demonstrate deep menu knowledge and ensure the team delivers accurate, exceptional service
- Address guest feedback and resolve issues promptly to enhance the dining experience
- Train and mentor team members, helping them develop their skills and maintain high standards
- Oversee cleanliness and adherence to health and safety regulations throughout service
- Coordinate with kitchen and bar teams to ensure seamless communication and service flow
What We Look For
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a floor supervisor in a luxury high-volume restaurant
- An approachable, motivational leader who thrives in nurturing team talent
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Fam