11 set - Saronno
BBR Exclusive Car Models
Responsible for private clients e-commerce management
BBR Exclusive Car Models is a company that since 1984 has made collectors from all over the world dream with its model cars branded Ferrari, Maserati, Alfa Romeo, Pagani and others. Our mission is to create exact replicas of the world's most loved sports cars. Our development team designs the models which are then produced internally in our laboratory or in carefully selected external laboratories after years of experience. Our work requires passion, obsessive attention to details and great attention to customers who expect unique and absolutely perfect products from us.
What we need
We are in a growth phase, and we need to strengthen the team with a person dedicated to the management of our e-commerce site at 360 degrees. The person is replacing a person that will help instruct the newly employed.
The person would work in our headquarters in Saronno, in the province of Varese and the main duties include:
- back-end management of orders on a specific platform
- back-end management of article uploading
- customer care by interacting with our customers mainly by mail but also over the phone.
- digital marketing through the most common social media platforms
- entering customer master data/article codes on the OS1 program
- billing and shipping assistance on OS1 management software
- payment management assistance on the related platforms
The person should have the following characteristics:
- Knowledge of the world of social networks and how they work
- Ability to work with precision and attention even under pressure: our customers are very demanding
- Good knowledge of written and spoken English
- Good interpersonal skills
- Understanding of marketing principles and marketing strategy creation
- Good degree of flexibility: we are not a large company and in some cases we have to help our colleagues in situations of need.
- Previous e-commerce site management experience is worthy
- Previous knowledge of usage of
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