Impiegato Customer Service

11 set - Bologna
Schneider Electric

Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You’ll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.
Install and commission customer systems according to established procedures and quality standards
Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance
Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols
Proactively identify customer needs and recommend solutions that enhance their operations
Active Listening — intermediate level; understanding customer concerns and translating them into effective service actions
Customer Orientation — intermediate level; building trust through responsive, reliable technical support
diagnosing equipment issues and implementing timely solutions
Resilience — intermediate level; staying focused and effective under pressure in dynamic field environments




Safety Standards — intermediate level; Maintenance and Repair — developing level; Technical Documentation — developing level; accurately recording service activities and system configurations
prioritizing tasks to meet customer commitments and service schedules
Strong technical aptitude with a hands-on approach to solving equipment challenges
Customer-focused mindset with the ability to communicate clearly in the field
Eagerness to learn and grow your technical expertise through guided experience
Direct customer impact through meaningful technical work in the field
Mentorship and structured support to build your technical skills and confidence
Exposure to diverse industries and innovative technologies
Ready to launch your technical service career? At Schneider, we believe that every employee is a talent who deserves equal opportunities. Every individual needs to feel valued, supported, and treated fairly to do

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