Software (Technical) Support Engineer (F/M/D) - Applied Materials

11 set - Milano
Applied Materials

Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary: €60,000.00 - €82,500.00
Location: Dresden,DEU, Grenoble,FRA, Leixlip,IRL, Milan,ITA, Nijmegen,NLD
You’ll vantaggi from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible - while learning every day in a supportive leading global company.




Your key responsibilities as a Software (Technical) Support Engineer
Software System Troubleshooting - analyze reported problems validate solutions, provide troubleshooting plans to discover root cause to deliver rapid resolution on systemic issues (Microsoft Server / Network Topology / Applications)
Software Installation Imaging - Install configure software images on Early Learning Shipments (ELS) / New product Introductions (NPI) / First In Fab tools (FIF), document perform first of kind installs on High Volume Manufacturing tools (HVM), develop train on Software procedures
Software Test Validation - Collect incorporate customer specific test scenarios, construct simulators for testing troubleshooting, execute test plans to validate software releases (test suit)
Create, test, and verify installation/upgrade instructions for Applied Materials' product releases.
Understand, research, and resolve internal and ext

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