11 set - Milano
Softwareone
Why SoftwareOne?SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers. The roleDo you enjoy supporting sales teams and building strong, long-term relationships with customers?Do you thrive in a dynamic environment where you can solve problems, collaborate across teams,
and make a real impact?Are you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?Practical InformationLocation: Assago, Italy | Work Arrangement: Hybrid (3 days per week) | Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency/professional in English and Italian, written and verbalRole IntroductionAs our new Customer Success Delivery Manager, you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers. You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and ensure smooth operational processes across a diverse client base.Key Responsibilities Proven sales ability and experience in upselling and cross-selling. Analyze customer needs to define cross and up sell plansProvide licensing support in collaboration with cross-functional teams to address customer nee
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