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FH Collective Academy in Lisbon seeks a Customer Support Specialist for the Italian market to handle inquiries via phone, email and chat. You will assist customers with product use, troubleshooting and warranty questions, collaborating with internal teams for complex cases.
The role requires Italian fluency (C1-C2) and strong English (B2+), excellent communication and empathy. On-site in Lisbon with relocation support and health benefits offered.
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