11 set - Roma
international organisation
IT & Facilities Maintenance Technician (English & Italian)
Location: Rome, Italy
Employment Type: Full-Time
Salary: €44,000 - €55,000 gross per year (depending on qualifications and experience)
About the Role
We are seeking a proactive and experienced IT & Facilities Maintenance Technician to support the daily operation of our IT infrastructure, technical systems, and facilities.
Main Responsibilities
- Provide IT support for computers, printers, mobile devices, networks, and Microsoft 365.
- Install, configure, maintain, and troubleshoot hardware and software.
- Support and maintain CCTV, access-control, and other security-related systems.
- Monitor and maintain network infrastructure and connectivity.
- Coordinate preventive and corrective maintenance activities.
- Liaise with contractors, suppliers, and service providers for maintenance and technical works.
- Obtain quotations from multiple companies and evaluate proposals based on quality, reliability, service standards, and cost-effectiveness.
- Monitor contractor performance and ensure works are completed according to agreed specifications and timelines.
- Maintain records of IT assets, maintenance activities, and technical documentation.
- Assist with office improvements, installations, and technical projects as required.
Requirements:
- Minimum 5 years of relevant experience in IT support, facilities maintenance, technical operations, or a similar role.
- Strong knowledge of Microsoft Windows, Microsoft 365, networking, hardware troubleshooting, and general IT infrastructure.
- Experience with CCTV, access-control systems, and related technologies.
- Excellent problem-solving and organizational skills.
- Ability to work independently and manage multiple priorities.
- Professional, reliable, and service-oriented approach.
Essential Requirement
- Obtaining and comparing quotations from multiple vendors.
- Identifying reputable and qualified companies for technical and maintenance works.
- Evaluating offe
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