11 set - Peschiera Borromeo
AMETEK
Due to continued growth within the global service team, we have an exciting vacancy for a field service engineer in North Italy
Role and Responsibilities:
Work on a stand-alone basis, maintain team spirit and share knowledge with colleagues
Having full responsibility, within a territory, to deliver world class service to our customers
Install, maintain, and use expert troubleshooting skills to diagnose and resolve technical issues on a variety of roundness and surface finish measuring instruments
Provide remote call pre-qualification and attempt remote fix wherever possible
Be the focal point for customer issues and technical enquiries
Document and report technical issues where necessary
Provide training as required to customers and local distributors
Look for opportunities and report wherever possible
Preferred Skills:
Have a good grounding in mechanical/ electronic or Multi-Disciplined Engineering
Ability to read, interpret and analyse schematics, assembly drawings and wiring diagrams
Ideally, previous experience of working in a technical customer facing role however,
recent graduates are welcome to apply
Interact with and provide feedback to internal stakeholders including technical support teams, manufacturing, and R&D;
Build trust relationships with our customers
Have good computer skills including Microsoft Office
Hold a valid & clean driving license
Can work alone while representing Taylor Hobson at customer sites
Be prepared to work flexible hours when required
Be prepared to assist colleagues in other regions of the world when required
High energy level with ability to take initiative.
Experience within a matrix management environment
Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.
Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and Service tools.
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The s
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