Remote Tier I Tech Support Specialist

09 set - Montà
Patterson Companies Careers

Patterson Companies Careers is seeking a Support Specialist - Tier I for remote work in the U.S. This full-time, permanent role handles inbound and outbound calls, provides technical guidance, and documents interactions in the CRM.
You will escalate issues per policy and continuously improve technical proficiency.
The position emphasizes customer engagement, accurate ticketing, and adherence to workflows while supporting software, services, peripherals, and equipment.
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