Costumer Agent
Pubblicato il 09-09-2026 - Manpower in Lazio
Manpower
, on behalf of a leading international company operating in the transportation, logistics and shipping industry, is looking for a
Customer Agent Specialist
to join its team in
Ciampino (Rome).
Are you looking for an opportunity to develop your career in an international and fast-paced environment? Do you enjoy working with customers, managing administrative processes and supporting logistics operations?
If so, we'd love to hear from you!
What You'll Do
As a Customer Agent Specialist, you will play a key role in supporting customs-related activities and providing excellent customer service throughout the shipping process.
Your main responsibilities will include:
Managing customs documentation and administrative procedures
Supporting import and export shipment operations
Processing and updating data within company systems
Assisting customers via phone and email
Monitoring shipment status and handling customer requests
Ensuring the accuracy and completeness of customs documentation
Working closely with internal operational and customs teams
Maintaining high standards of service and compliance
Who We Are Looking For
We are looking for candidates with:
Good command of English (both written and spoken)
Good PC skills and familiarity with Microsoft Office
Strong attention to detail and accuracy
Excellent communication and organizational skills
Customer-oriented mindset
Ability to work independently and as part of a team
Preferred Qualifications
Previous experience in Customer Service, Customer Care or Customer Support roles
Experience in Data Entry or administrative activities
Previous exposure to logistics, transportation, shipping or customs-related environments
Knowledge of import/export processes will be considered a plus
What We Offer
Initial
3-month fixed-term contract
Tempo parziale 20 hours per week
Shift pattern:
11:00 AM - 3:00 PM
2:00 PM - 6:00 PM
CCNL Logistics, Freight Transport & Shipping
4th Level Classification
Competitive salary package (
RAL €16,000 - €18,000
, pro-rated according to working hours)
Training and onboarding support
Opportunity to gain valuable experience in an international logistics environment
Dynamic, professional and team-oriented workplace
Potential for contract extension based on performance and business needs
Location:
Ciampino (Rome)
If you are looking for an exciting opportunity to join a global logistics environment, develop your customer service skills and build expertise in customs operations,
apply now and become part of an international team!
Annuncio valido fino a: 30-Sep-****