About the Company

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GWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D;, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO , covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.

Build and run the technical/training/warranty function and team of the company, report to the head of aftersales&spare-parts; department.

Responsible for the construction of technical management/training/warranty and claim process and team building;

Responsible for technical support and quality system and warranty system construction;

Responsible for the formulation of KPI of technical quality team and service stations;

Responsible for the implementation of technical quality business plan;

Responsible for the formulation and implementation of training plans;

Responsible for setting up the training classes;

Responsible for KPI development of warranty team;

Responsible for warranty business planning and warranty management of service stations and dealers;

Fluent English and Italian. xkiyazw

Experience in the OEM or distributor same position in European market mainstream vehicle brands.

Customer-Centric Mindset & Empathy

Leadership & Team Management

Technical/Trainning/Warranty Manager

Maître di Sala – Relazioni d'Eccellenza

Sales Intern - Stagista Commerciale - Teramo

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