09 set - Lazio
Randstad Italia
For a multinational company specialized in developing and manufacturing medical devices and surgical products we are looking for a Customer Service Representative.
Possiede le competenze per ricoprire questo ruolo?
Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso.
The resource will be responsible for maintaining high level of customers' satisfaction through the proactive management of back orders for impacted products/customer.
We offer a tempo pieno fixed term contract until the end of January ****.
Work area: Pratica di Mare (Pomezia)
Hybrid work position
The post holder will:
be accountable for outbound calls to the assigned customers in order to offer alternative products in substitution;
Manage the replacement offer and the order processing, following guidelines and procedures
Track and report all the interactions with the customers recording on the dedicated system all the orders, changes, cancellations, delivery dates, application of products, and pricing.
xysqume Responsible for summarizing and analyzing data and reporting of results;
Collaborate with the sales force communicating with a sched
The ideal candidate possess:
University degree or equivalent
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Knowledge of SAP will is a plus
Good level of English
Excellent written and verbal communication skills;
nterpersonal and teamwork skills;
Ability to adapt to new systems and procedures.
13 set - Italia
UNIVERSO
13 set - Catanzaro
Sentra Energia
13 set - Milano
Mantea Care
13 set - Campobasso
Cpm Italy