11 set - Vimercate
Haier Europe
Job Posting Title
Financial Controller - Area Service
The challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is
on a journey to achieve ambitious growth and leadership objectives in the
region, and we are seeking someone passionate, proactive, self-driven, and
motivated to join a team of open-minded individuals. We are looking for someone
who embodies the Company’s core behaviors, based on our Own It model : Zero
Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change
agent who acts with integrity, collaborates across boundaries, adapts quickly,
takes initiative and keeps users at the center — fostering an open, innovative,
and high-performing environment.
What you will do
The Financial Controller - Area Service will support the monitoring and
optimization of service operations, ensuring efficiency, cost control, and high
customer satisfaction. This role is ideal for a detail-oriented professional
with strong analytical skills and an interest in service performance and
financial control.
Key Responsibilities
* Monitor service KPIs (e.g., repair times, first-time fix rate, service costs)
* Analyze service performance and identify areas for improvement
* Support budgeting, forecasting, and cost control activities for the Service
department
* Prepare regular reports and dashboards for internal stakeholders
* Collaborate with field service teams, call centers, and external service
partners
* Ensure data accuracy in service management systems
* Assist in optimizing service processes and workflows
* Support procurement and spare parts cost analysis
What you need to succeed
Must have
Education: Bachelor’s degree in Business Administration, Economics, Engineering,
or related field
Professional experience: 3+ years of experience in controlling, service
operations, or similar roles
Language: Excellent communication skills both in Italian and in English, spoken
and written
Technical & Soft Skills
*
12 set - Lombardia
MARTINA RE S.p.A. asset \u0026 development management
12 set - Senigallia
Altro
12 set - Santa Flavia
Altro
12 set - Latina
Omega Pharma