We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (relocation assistance offered)

What We Offer

Competitive salary package
€7.63/day meal allowance
Health insurance from Day 1
Remote work based in Portugal
Relocation support package
Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
Optional free Portuguese classes and other activities around Lisbon

Responsibilities

Provide support to customers via phone, email, and chat

Assist users with product-related questions and technical issues
Deliver high-quality customer service with empathy and professionalism
Troubleshoot problems and find effective solutions
Maintain accurate records of customer interactions

Requirements

Fluency in Italian and good English level
Strong communication and problem-solving skills
Customer-oriented mindset
Tech-savvy and comfortable learning new systems
Previous customer service experience is a plus

Schedule

Monday to Saturday (rotational shifts) or Monday to Friday
2 days off per week

Schedules may vary depending on project available.

Please upload CV in English*

Italian-Speaking Customer Advisor in Lisbon with Relocation bonus

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