Test Manager
Pubblicato il 11-09-2026 - Fiserv in Italia
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. Hands-on Test Manager needed for Digital & Transaction Processing aspects for Merchant Acquisition and Payment processing projects within QEA GBS EMEA. Should be very familiar with applications/systems like Portal Testing, ETL/ODI/EDM, switching technologies like BASE24, BRIDGE and usage of POS terminals, card processing and transactions as well have an overall understanding of the Payments processing life cycle.Will be responsible for managing a set of testers (junior and senior) to get projects/programs completed, lead from the front in terms of technical decisioning and test / stakeholder / client management aspects. Should be able to deal with senior stakeholders within Fiserv in terms of status updates, conflict management and clarifications, explanations/technical discussions and mentor testers.
Ability to influence senior stakeholders and a very good grasp of project metrics.What you'll do:Accountable for planning, deploying and managing the testing effort for multiple projects/programs simultaneouslyCoordinates with project Leads for facilitating project testing effort across multiple applicationsUnderstands and communicates the scope of testing required to certify projects and desired business capabilitiesParticipates in Business Requirements and Detailed Design Sessions. Has a thorough understanding of testing process and best practices. Defines the overall project test strategy and works with the assigned team(s) to executeManage and mentor a distributed team consisting of permanent and supplier test resourcesSupport multiple Scrum teams with estimation, planning and strategy for testing FISERV projects and programmesManage all QA phases for the project, including Test Planning, Test Design, Test Execution and Test Closure on t