Parts Dealer Support Consultant
Pubblicato il 11-09-2026 - Msx International in Milano
Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers
Job Description
40 hours per week, Monday–Friday
Turin, Italy
Are you passionate about the automotive industry? Do you enjoy coordinating complex processes, building strong stakeholder relationships, and ensuring excellent customer support? MSX has the opportunity for you
MSX is looking for a proactive and detail-oriented Parts Dealer Support Consultant to join our team in Turin.
As a Parts Dealer Support Consultant,
you will support the end‑to‑end spare parts order management process, ensuring customer needs are met efficiently and on time.
Your key responsibilities will include:
- Managing orders from receipt through shipment and invoicing
- Monitoring order status and resolving issues that may cause delays
- Collaborating with Planning, Procurement, Distribution, and Sales teams
- Supporting dealers, customers, and internal stakeholders with parts‑related requests
- Managing your customer portfolio and ensuring high service levels
We are looking for a customer‑focused professional with strong organizational and communication skills who thrives in a fast‑paced international environment.
You will also have:
- Bachelor's degree
- Fluent Italian and English language skills
- Good knowledge of Microsoft Office applications
- Strong attention to detail and ability to prioritize tasks
- Problem‑solving mindset and team‑oriented ap