11 set - Italia
ESAB
Job Description:
Field Service Engineer
As a Field Service Engineer, you will play a key role in supporting our customers by installing, maintaining, and repairing welding and cutting equipment. Beyond technical service, you will act as a trusted partner, identifying opportunities, supporting sales, and contributing to continuous improvement.
What you’ll do ⚙️
Technical services & support
- Daily implementation of the safety culture and driving safety improvement initiatives
- Commission, and repair equipment at customer sites
- Perform preventive maintenance, safety checks, verification tests, and machine evaluations
- Ensure commissioning acceptance tests and documentation are completed and non-conformities reported
- Deliver service contracts to a world-class quality standard
- Provide technical sales support, generate leads, and support new machine sales when needed
- Coordinate installation and maintenance through service partners
- Build strong customer relationships and identify valuable business opportunities
- Contribute to achieving the AM budget by satisfying customer needs and feeding leads to the business
Projects & digital tools
- Use digital platforms to enhance diagnostics, reporting, and remote service capabilities
- Ensure digital service reports and weekly updates are accurately completed
- Embrace new digital technologies to improve efficiency, effectiveness, and customer experience
- Actively participate in continuous improvement initiatives to drive service excellence
What we’re looking for ⭐
- Education: Technical diploma or degree (mechanical, electrical, or related field)
- Experience: 5+ years in technical services for industrial equipment
- Skills: Solid technical knowledge, customer focus, and communication skills
- Languages: English + Local language
- Desirable: Frequent regional travel; valid driver’s license
Why join ESAB? ?
- International, dynamic work environment
- Ongoing training & access to LinkedIn Learning
- Modern tools &
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