CSM Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7t6thj

Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our Italian market and ensure our clients maximize the value of our digital learning solutions.
If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you.
Build and maintain strong relationships with clients, understanding their evolving training needs.
Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.
Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.
Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.




Dynamic and Collaborative Culture: Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.
Passionate about customer success and relationship management
Highly organized and adaptable to varied projects
Intermediate English proficiency
Team player who values collaboration and knowledge-sharing
Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.
Starting day one of your , tons of awesome perks and benefits await you, including:
Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company.
Learn from top executives and visionaries in the learning and language market.
The experience of joining an innovative organization with an international, vibrant working environment.
Full on-boarding and fast ramp mentoring program leading candidate to success.
World-class learning experience by being

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7t6thj