Customer Experience Agent
Pubblicato il 12-09-2026 - Ferragamo in Roma
Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a BrandWe're redefining luxury fashion.
All with an unwavering passion for Italian craftsmanship.
In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. Let's Evolve Iconic and create the next exciting chapterThe part you'll playYou will join us in our Fidenza Village Store as a Full-Time Client Advisor, reporting directly to Store Management.
Transform each client experience into magical moments, building authentic, long-term bonds with themLead by example on the selling floor to inspire both individual and team success, driving sales results with accountabilityDemonstrate deep understanding of luxury clients' desires, needs,
and expectationsInnovate continuously by proposing fresh ideas to enhance client value and create memorable moments.
What you'll bringA caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.
Experience in luxury retail or a similar client-facing role.
Fluency in Italian and English is essential; knowledge of an additional language is an advantage.
Ability to develop meaningful client relationships using CRM tools and initiatives. 26.000 - €28.000Fixed-term contract (3-4 months)Buoni pasto providedIndividual Incentive PlanEmployee Discount ProgramOUR DEI COMMITMENT TO YOUAt Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation.