12 set - Milano
Adecco
Adecco Consultant Milano , on behalf of a company specialized in managing customer care services for leading international brands, is looking for a
Customer Care Specialist . The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
Key Responsibilities: Manage customer requests through multiple channels, including
email, phone and chat ; Provide information, assistance and
post-sales support ; Handle customer reports, complaints and requests, ensuring
effective and timely resolution ; Maintain a high level of customer satisfaction and professionalism in every interaction; Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills: Fluency or Mother Tongue in at least two
of the following languages:
English, French, German ; Italian is
not required ; Excellent communication and interpersonal skills; Strong
customer orientation
and a service-minded approach; Good problem-solving skills and ability to manage customer requests effectively; Ability to work in a dynamic and international environment.
What We Offer: 3-year apprenticeship contract , directly with the client company; CCNL Telecommunications ; Annual gross salary (RAL): €21,000 ; Dynamic and international working environment; Continuous training on the brands and services managed; Opportunities for
professional growth and career development .
Additional Information: Location:
Milan city centre, San Babila area Working hours:
Monday to Friday, 9:00 AM – 6:00 PM Employment type:
Full-time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it.
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