12 set - Roma
Costa Crociere
Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'opportunità da parte della Joinrs AI:
Costa Crociere S.p.A. cerca un Guest Commerce Director con laurea in Marketing & Communication, Business Administration, Business Management o Hospitality Management. Il ruolo, a bordo, prevede la responsabilità di guidare il successo commerciale e l'esperienza degli ospiti, analizzando dati e coordinando team multiculturali. Offerto un contratto a tempo pieno a bordo della nave con durata tipica di 4-6 mesi, inclusi agevolazioni come alloggio, pasti, viaggi coperti, assistenza medica, programmi di benessere e opportunità di crescita professionale.
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Guest Commerce Director
Shipside
Career
Ready to turn unforgettable guest experiences into commercial success?
Drive success, Live your ambition
What You Will Do
- Play a key role in shaping unforgettable onboard experiences and driving commercial success as part of the Vessel Senior Management Team
- Analyse guest trends, commercial KPIs and onboard performance, transforming insights into actions that maximise revenue,
profitability and guest satisfaction
- Coordinate and optimise the onboard programme (Palimpsest), working closely with all revenue departments to create engaging experiences
- Ensure all onboard commercial initiatives and communications reflect Costa's brand standards, collaborating with shore-side teams
- Lead and develop multicultural teams, fostering engagement, performance, quality and safety across all onboard revenue activities
Who You Are
Required
- Degree in Marketing & Communication, Business Administration, Business Management or Hospitality Management
- Minimum 5 years of experience in retail, covering commercial performance, visual merchandising, team management and operational optimization
- Proven experience in revenue management, commercial strategy and KPI-driven performance
- Strong analytical mindset with the ability to interpret data and translate insights into actions
- Excellent leadership,
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