12 set - Firenze
Vontier
Professional Services Specialist
Location: Florence, Italy (Hybrid)
Salary: Up to €39,500 + Benefits
Department: Customer Success
Help Shape the Future of Connected Mobility
As the global technology leader in retail and commercial fueling solutions, our technology supports businesses and communities around the world every day.
With over 150 years of innovation behind us, we're helping customers navigate industry transformation driven by smart cities, vehicle electrification, digital services, and advanced diagnostics. Our people are at the heart of that success, delivering solutions that keep businesses running efficiently and customers moving.
We're now looking for a Professional Services Specialist to join our Customer Success team in Florence. This is an exciting opportunity for someone who enjoys solving technical challenges, working directly with customers, and playing a key role in bringing innovative technology solutions to life.
What You'll Be Doing
As a Professional Services Specialist, you'll support customers throughout their implementation journey,
helping ensure a smooth transition from solution design through to successful service adoption.
You'll work closely with customers, engineering teams, project managers, and support specialists to deliver high-quality technical solutions and an exceptional customer experience.
Key responsibilities include:
· Leading customer onboarding, implementation, and deployment activities.
· Understanding customer requirements and translating business needs into practical technical solutions.
· Configuring and customising products, platforms, and applications to meet customer expectations.
· Setting up and maintaining customer laboratories, demo environments, and trade show demonstrations.
· Supporting customer User Acceptance Testing (UAT) for new product introductions, enhancements, and ongoing improvements.
· Assisting with pilot installations, local deployments, certifications, and technical rollouts.
· Delivering cus
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