12 set - Milano
Poltrona Frau
Ralph Lauren Home | Luxury Furniture Home Accessories
Luxury Living Group is seeking a motivated Sales Associate for his new Ralph Lauren Home flagship store in Milan.
Our Company
Ralph Lauren Home is one of the most iconic luxury lifestyle brands in the world, known for its timeless style, refined interiors and distinctive vision of home. Introduced in 1983, Ralph Lauren Home has become synonymous with an all-encompassing lifestyle approach to interiors, with a collection including furniture, lighting, floor coverings, fabric, wallcovering, tabletop, decorative accessories, bed and bath linens.
About The Role
The Sales Associate will support the Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience. The Sales Associate reports directly to the Store Manager.
Key Responsibilities
Contribute to further expand the company database through client data registration and profiling.
Support the Store Manager in organizing events and promotional activities to target.
Meet and greet customers that come into the Showroom, providing outstanding level of hospitality.
Ensure high levels of customer satisfaction through excellent sales service.
Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.
Maintain strong relationships with existing customers, as well as prospect for new customers.
Actively promote cross-selling and upselling opportunities with product combinations and solutions aligned with the Ralph Lauren Home aesthetic and lifestyle
Develop and maintain strong customer relationships through clienteling activities and post-sale follow-up.
Contribute to the growth and accurate profiling of the customer database through effective CRM management.
Provide detailed product information, including materials, finishes, features, usage guidelines, and maintenance requirements.
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