Department Manager Retail

12 set - Alessandria
Balenciaga

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
We are currently seeking a Department Manager who will report to the Store Manager as part of our team in Serravalle.
The Department Manager is a professional in the category(ies)



he/she oversees and is responsible for implementing a clienteling mindset among his/her team(s) in order to guarantee the quantitative and qualitative goals assigned by department(s). He/she behave as a brand ambassador and a proactive sales professional who operates according to the goals and processes fixed by the Store Manager. He/she is accountable in his/her department team development by leading, motivating, and coaching individuals to achieve assigned target and goals.
Business development:
Implement action plans defined with the HQ and the Store Manager and ensure follow-up
Consistently analyse business results based on corporate reports
Communicate high quality relevant feedback and reporting to the Store Manager or Store team
Build relationships with Inventory and Buying stakeholders and proactively communicate requirements
Monitor business environment including local competition
Keep store team informed at all times regarding Stor

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