Key Account Manager

12 set - Milano
Wella

About The Wella Company

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit

The National Account Manager Drugstore is a key role to strengthen the commercial and analytical leadership of the Drugstore channel. The position has strong ownership on customer business and is responsible for driving sell-in, sell-out, forecasting and commercial execution, transforming data, insights and customer relationships into concrete actions and sustainable business growth.

Full ownership of key Drugstore customers, ensuring delivery of sales targets and profitable growth.

Analysis and steering of sell-in and sell-out performance through data-driven insights.

Responsibility for forecasting,



demand planning and commercial planning cycles.

Monitoring of KPIs and performance dashboards to track execution and results.

Ownership and governance of Joint Business Plans (JBP) with customers.

Planning and management of promotional activities and product launches.

Analysis of stock levels, rotations, availability and service risks.

Evaluation of promotional effectiveness and ROI, with continuous optimization of trade plans.

Cross-functional collaboration with Marketing, Trade Marketing, Supply Chain and Finance.

Development of strong and effective customer relationships.

Solid experience in National / Key Account Management within FMCG or Beauty environments.

Strong analytical mindset and confidence in working with numbers, KPIs and business data.

Proven experience in JBP management, forecasting and trade / promo planning.

Previous experience on the Drugstore channel.

Excellent negotiation and stakeholder

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