General Manager

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General Manager – Luxury 5-Star Hotel in Milan

Location: Milan, Italy

Salary: Up to £170,000 + package

We are seeking an exceptional General Manager to lead a prestigious luxury 5-star hotel in Milan, with a particularly strong focus on Food & Beverage, guest experience and commercial performance. This is a high-profile leadership opportunity for an experienced luxury hotelier who combines operational excellence with a genuine passion for F&B; and understands how exceptional restaurants, bars and guest experiences can become a defining part of a hotel's identity.

Reporting to the senior leadership team, the General Manager will have overall responsibility for the hotel's operation, financial performance, people and guest experience.

A significant part of the role will be focused on F&B; strategy and performance, ensuring the hotel's restaurants, bars, events and in-room dining are commercially successful,



operationally excellent and positioned at the highest level of the Milan luxury market.

Responsibilities

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- Lead the overall operation of the hotel, ensuring exceptional 5-star service and standards across all departments.
- Develop and execute the hotel's commercial strategy, with particular emphasis on Food & Beverage revenue, profitability and positioning.
- Drive the performance and evolution of the hotel's restaurants, bars, lounges, banqueting and events.
- Work closely with the Executive Chef and F&B; leadership to create compelling concepts, menus and guest experiences.
- Build a strong reputation for the hotel within Milan's luxury hospitality, restaurant and lifestyle scene.
- Maximise profitability while maintaining uncompromising luxury standards.
- Lead, inspire and develop a high-performing management team and wider hotel workforce.
- Maintain a strong focus on guest satisfaction, service cultur

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7t9nn8