Global Security Operations Center
Pubblicato il 12-09-2026 - Matchtech in Milano
Hybrid – Bollate (Milano), 2 days a week in the office
Ready to Make an Impact?
This is a permanent role with strong local responsibility and high visibility within a global organization. You will play a key role ensuring that external cybersecurity providers deliver high-quality, scalable, and efficient SOC services across multiple regions.
This position is ideal for someone who excels in vendor strategy, service governance, and cybersecurity procurement, rather than hands-on SOC operations.
What You Will Do
Leading Security Operations Center (SOC) functions in a multinational environment.
Stakeholder & Global Coordination
- Act as the main interface between internal stakeholders and external SOC cybersecurity providers.
- Collaborate with global security, IT, risk, and procurement teams.
- Provide strategic reporting and insights to senior leadership based on vendor performance and service outcomes
KPI Definition & Performance Management
- Define and implement KPIs and success metrics that SOC providers must meet, aligned with business and security objectives.
- Establish performance dashboards and reporting models to track vendor effectiveness and service quality.
- Challenge providers on delivery, driving continuous improvement and accountability.
Global SLA Governance
- Oversee and govern SLAs delivered by SOC and cybersecurity providers across multiple sites globally.
- Ensure consistency, scalability, and quality of services across regions (including remote service delivery models).
- Manage escalations at a strategic level, ensuring issues are resolved efficiently and improvements are implemented.
- Ensure that all externally delivered SOC services meet organizational standards, regulatory requirements, and security strategy.
- Drive service maturity by working closely with vendors to enhance detection, response, and resilience capabilities.
- Align vendor services with evolving threats, risk landscape, and global security roadmap.
Other:
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