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Altro
Customer Service Representative
International EnvironmentLisbon, Portugal
Full Relocation Bonus Included
Key Responsibilities
Handle inbound customer inquiries via phone, email, and/or chat
Provide accurate information and solutions in a timely, professional manner
Ensure a high level of customer satisfaction and service quality
Follow internal procedures, quality standards, and compliance guidelines
Document interactions and update customer records in internal systems
Collaborate with internal teams to resolve complex issues when required
Full Relocation Bonus
For candidates moving from outside of Continental Portugal: Bureaucratic support to get the NIF and NISS. Assistance in finding a house according to the needs of the candidate. Relocation premio of 2500€ (gross) paid with the first payroll cycle – €1500 Gross offered to support candidates within Portugal (100Km away from Lisbon or more).
Why Lisbon?
One of Europes most attractive cities for international professionals
Mild climate and sunshine year-round
Vibrant international community and social life
Close to beaches,
culture, cafés, and nightlife
Competitive cost of living compared to other Western European capitals
Candidate Profile
We are looking for candidates who:
Are native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)
Have basic to intermediate English skills (B1 or higher)
Are available to relocate to Lisbon for a minimum of 12 months
Are customer-oriented, reliable, and eager to learn
Are open to working in an international, structured environment
No previous customer service experience required – full training is provided.
What We Offer
International work experience with a global brand
Paid training and continuous learning opportunities
A multicultural, professional working environment
Transferable customer service and communication skills
A strong career asset for future international roles
This is not just a job. It's a strategic first step in
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