Marine & Offshore Travel Consultants
Pubblicato il 12-09-2026 - Queen of Clubs Lifestyle Luxury Services in Milano
Type: Full-Time | Senior Level Role
Operations
Title: Senior Luxury Experience Designer
At Queen of Clubs, we don't simply design trips, we curate lifestyles and unforgettable moments.
A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.
From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we provide tailor-made solutions for the world's most discerning clientele. To support our continued growth, we are looking for a Senior Luxury Experience Designer to join our fast-paced, international, and newly established office in Chiasso.
Manage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader
Oversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland
Communicate daily with luxury suppliers, travel agencies, and international experienced advisors
Build and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat business
Use BeConcierge CRM to create, manage, and track bookings and performance
Apply strategic sales techniques to close deals, optimize margins, and exceed performance objectives
Collaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards
Gather, analyze, and report client feedback to continuously elevate service quality
Lead, guide, and supervise assistant bookers, supporting their development and performance
Fluent in English; additional languages are a strong advantage
Highly passionate about luxury travel, lifestyle, and premium service delivery
Proven experience in the travel or hospitality industry,