Trust & Safety Manager
Pubblicato il 12-09-2026 - Bending Spoons in Milano
At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.
To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Across the company, we integrate AI deeply into how we operate so that human judgment and machine intelligence reinforce each other. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.
A few examples of your responsibilities
- Enhance user safety. Monitor emerging threats, abuse patterns, and relevant regulatory developments at scale—ensuring they are effectively reflected in products used by millions.
- Implement our Trust & Safety framework. Adapt general best practices to product-specific risks and needs, collaborating with Product and Engineering teams to embed safety into features and workflows.
- Cooperate with moderation teams. Ensure clarity on evolving policies and streamline moderation processes, personally handling critical or sensitive escalations whenever necessary.
What we look for
- Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
- Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenac