Key Account Manager
Pubblicato il 12-09-2026 - Altro in Milano
Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences.
Being only 3 years old didn't stop us from becoming a unicorn. We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
This is where your magic happens. If you love it, Scalapay it.
THE MISSION: We're looking for a driven Key Account Manager (KAM) to build lasting relationships with our retail partners in Italy. You'll manage a portfolio of merchants, identify new growth opportunities, and use data-driven insights to maximize their success.
What You'll Do: Strengthen partnerships through sales calls, business reviews, and ongoing support;
Advise merchants on optimizing revenue and marketing using Scalapay's premium products (e.g., Affiliation, Media Packages);
Collaborate with the Sales Team to support the growth of our brands. Yes,
this means some hunting with them;
Boost Scalapay adoption by growing merchant collaborations and co-marketing campaigns;
Analyze data to uncover opportunities and create tailored sales presentations;
Develop case studies and share best practices to scale account management efforts;
Experiment with new strategies to drive revenue growth and provide weekly forecasts;
Advocate for your merchants internally to enhance products and services;
Attend market visits, fairs, and events to meet partners face-to-face and stay ahead of industry trends.
Who you are: Proven sales and negotiation expertise with a knack for growing partnerships;
Strong business acumen and ability to upsell/cross-sell;
Experience following structured sales processes with KPIs and measurable results;
Data-driven, proactive, and organized approach;
5+ years in account management or business consulting, ideally in e-commerce;
Fluent