General Manager

12 set - Milano
Mercure

Company Description

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description:
We are looking for an Inspiring leader for a Mercure brand hotel and the property as General Manager for the Mercure Milano Solari.

Your leadership, strong interpersonal skills and strategic vision will drive an engaged, unified team, guest satisfaction and maximize operating results for the hotel.

You will bring your strong commercial and business acumen, tenacity to drive the top line, find synergies and exceed targets.

Due to the location, it is the ideal accommodation for business and leisure with 67 rooms.

WHAT DOES THE ROLE CONSIST OF?

The main missions are:
- Functions as the primary strategic business leader with overall responsibility of operations of the Hotel to achieve customer (guests, employees,



corporate and owner) satisfaction and quality service while meeting/exceeding financial goals.
- Ensure best quality of service and transmit the Mercure state of mind.
- Optimize RevPar by optimizing the various sales channels.
- To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
- Lead the team and create a Heartist spirit
- Guarantee quality of Accommodation & F&B; offers.
- Ensure implementation and proper monitoring of main procedures, Accor & Owner policies and procedures are adopted whilst maintaining a commitment to total customer service.
- To be fully responsible for the efficient and effective operations of all Departments.
- To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
- To represent Accor and the Owners in all issues relating to the Hote

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