Order Management
Pubblicato il 12-09-2026 - Altro in Italia
Job Description
At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Role Overview The Order to Cash Specialist is responsible for executing the day-to-day Order to Cash activities for dealer, distributor, and export customers across the Export markets. This role supports order processing, customer support, invoicing, credits, returns, and shipment coordination while ensuring accurate and timely execution of orders from order entry through invoicing. The specialist works closely with Sales, Logistics, Distribution, Finance, and the Order to Cash Supervisor to ensure orders are processed accurately, customers are supported proactively, and shipments and invoicing are completed on time.
This role plays an important part in delivering a high level of customer service and operational execution consistent with a premium or luxury brand experience.
Key Responsibilities Order Management & Execution Enter and manage sales orders for dealer, distributor, demo, and marketing
Ensure orders are entered accurately, released appropriately, and shipped on time
Monitor open orders and backlog and help resolve order holds, stock issues, and credit blocks
Coordinate with Logistics on shipment scheduling and delivery status
Provide shipment tracking, order status updates, and proactive communication to customers and Sales teams
Maintain order status reports and backlog tracking tools
Customer & Commercial Support Respond to dealer, distributor, and customer inquiries related to orders, shipments, invoicing, and returns
Support new customer onboarding and order flow setup
Maintain customer master data and account records in ERP systems
Inventory, Backlog & Supply Chain Coordination Work with Demand Planning and Supply Planning teams t