10 set - Firenze
Cbtalents
Florence, Metropolitan City of Florence, Italy
Job Openings Italian Meta Creators Support Representative w/ Relocation Package
About the job Italian Meta Creators Support Representative w/ Relocation PackagePosition:Customer Service Representative – Meta Creators Support
Description:
Per una comprensione completa di questa occasione e dei requisiti per essere un candidato di successo, continui a leggere.
Are you passionate about online advertising, social media, and helping creators thrive?
We are urgently hiringCustomer Service Representativesto join a leading team supporting content creators on one of the world's most innovative platforms.
This role is based in Lisbon, Portugal, and includes a comprehensive relocation package to make your move easy and stress-free.
If you're tech-savvy, empathetic, and eager to work in a fast-paced, collaborative environment, this is the opportunity for you!
Key Responsibilities:
Provide support to content creators and influencers using Meta and Instagram tools.
Assist with subscription management, account troubleshooting, and technical queries.
Offer expert guidance on marketing tools and platform features.
Conduct outbound calls to ensure customer understanding and satisfaction.
Identify trends and resolve issues for small and medium-sized business clients.
Requirements:
Native or fluentItalian speakerwithfluent English.
Strong communication skills, both written and verbal.
Previous experience in customer service or a related field is a plus.
A proactive, solution-focused mindset with excellent multitasking abilities.
Flexibility to work rotating shifts (Monday to Sunday).
Why You'll Love It Here:
Relocation Support:Includes a flight to Lisbon and assistance with accommodation.
Competitive Compensation Package:Base salary, meal allowance, and additional benefits.
Christmas and holiday allowances paid in monthly installments.
Health Insurance:Coverage from day one of your contract.
Career Development:Comprehensive training and opportunities for growth.
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Workplace Perks:A supportive, international environment with a dynamic team.
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